Shipping policy

If you have questions about your order, you can email us at sales@johnmichael.studio or call us at 877-799-3199. Our hours are 8am-8pm (EST) Monday-Friday.

IMPORTANT SHIPPING NOTIFICATION:
Be sure to inspect shipment for any damages prior to signing Bill of Lading for receipt.
If damage is discovered, add notation to the Bill of Lading prior to signing and contact John Michael Kitchens to process a shipping claim and replacement.
Failure to mark shipping damage on the Bill of Lading will result in item replacement charges.