John Michael warrants to the original purchaser that all products meet manufacturer’s specifications, and will be free from defect in material and workmanship upon delivery of the product. This warranty is only valid for products used in residential applications.

Should any defect occur, John Michael will correct the defect by replacing necessary parts for any product purchased from John Michael, for as long as the product is under a valid warranty as listed in this contract.

This warranty is expressly limited to the repair or replacement of the defective part(s) at our sole discretion. A photo of the defective part(s) can be sent to sales@johnmichael.com and if possible, John Michael will send a replacement part(s) for an at-home repair otherwise, we will request that the part(s) or product be sent back to the factory for repair at the owner’s expense. In the event a part(s) cannot be repaired on site, the defective part(s) must be sent back to us within the warranty period with the purchaser’s name and return address listed on the packaging. The purchaser may send these items to:

For John Michael products, our warranty periods are as follows:

John Michael warranties all drawer slides and hinges for 2 years from the date of shipment.

John Michael has a 5-year Limited Warranty on all cabinet exteriors from the date of shipment.

John Michael will warranty all cabinet bodies (excluding hinges, slides and exteriors) for 10 years from the date of shipment.

This warranty is in lieu of all other warranties, express or implied, and all other obligations or liabilities related to the sale or use of John Michael products. John Michael is not liable for any damages out of breach of warranty or breach of contract.

All implied warranties, including the warranty of merchantability and of fitness for a particular purpose, are limited in duration to the period of the express warranty stated above. In no event shall John Michael be liable for incidental or consequential damages.

We do not service nor provide warranties on appliances from other manufacturers. Should the purchaser have service-related issues with the purchaser’s appliance the purchaser will need to contact the manufacturer directly.

Installation of cabinetry within 15 miles of the coast requires powder coated parts. Installation within 15 miles of a large body of water (e.g. oceans, lakes, etc.) will void all warranties for rust, staining, or similar deterioration for any parts that are not powder coated for coastal environments. Any damage resulting will require purchase at full price to the purchaser and at the standard lead time for replacement.

Cabinetry must be covered by a non-permeable covering to protect from water, dust, dirt or similar ingress until countertops are fully installed and sealed. Failure to follow these guidelines can result in interior damage to the cabinets and any damages or replacements will require purchase at full price to the purchaser and at the standard lead time for replacement.

As a manufacturing facility, we do not have onsite service teams or contractors. Any onsite service will be the sole responsibility of the purchaser which includes sourcing a service team or contractor in the purchaser’s local area, as well as any costs & logistics associated with the service.